Q: What kind of LEDs are used in HM23 V2.0? Does Fenix offer to replace LED?
A: Fitted with one Luminus SST20 white light LED and two 2835 red light LEDs; with a lifespan of 50,000 hours each.
Q: What is the color temperature of HM23 V2
A: The color temperature is 5700-6500K.
Q: What is the operating voltage of HM23 V2.0?
A: The operating voltage is 1.5V.
Q: Is HM23 V2 rechargeable? How long is the charging time?
A: The HM23 V2 is not directly rechargeable but can use rechargeable batteries such as the Fenix ARB-L14-2200U battery or Ni-MH AA batteries below 2V. Batteries must be charged outside of the headlamp.
Q: How does the HM23 V2 lockout function work?
Lock: with the lamp switched off, press and hold the switch for 3 seconds, the lamp will blink red 4 times to indicate locked status.
Unlock: with the lamp locked, press and hold the switch for 3 seconds, the lamp will be activated on the Low output of White light mode after blinking red 4 times to indicate the unlocked status.
In the locked status, a single click or double click of the switch will activate 4 red blinks to indicate the locked status.
*Note: With the light locked, even if you remove and re-insert the battery, the light will not be unlocked automatically.
Q: Why does the HM23 V2 downshift to a lower mode after being used for a while and the higher mode cannot be selected?
A: Low-voltage Warning
When the voltage level drops below the preset level, the headlamp is programmed to downshift to a lower brightness level until the lowest output is reached. When this happens in the lowest output, the lamp blinks 3 times every 5 minutes to remind users to replace the battery.
Q: Why does the HM23 V2 flicker?
A: The reasons that may cause the lamp to flicker, shine intermittently or even fail to illuminate:
A: Poor battery level.
Solution: Replace the battery.
B: The contact point or contact of the battery or headlamp is dirty.
Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol.
If the above methods don't work, please contact Fenix Store support through live chat (the chat button on any page of fenix-store.com) or at support@fenix-store.com.
Q: What kind of battery can be used in HM23 V2?
A: It is recommended to use a 1.5V alkaline battery. The headlamp is also compatible with either a Fenix ARB-L14-U series rechargeable battery or a Ni-MH battery with a voltage of 2.0V or lower. Using a battery with a voltage exceeding 2V will cause damage to the headlamp.